Thank you very much for your review and for sharing your experience with us. We sincerely apologize for the longer delivery time. Your order was placed on November 30 and delivered on December 20 via FedEx, which is indeed longer than usual. Under normal circumstances, delivery typically takes no more than two weeks. Unfortunately, during the pre-Christmas period, logistics providers are often heavily overloaded, which can occasionally result in extended transit times.
We are, however, very pleased that the item still arrived in time to be given as a gift and that your daughter was happy with it.
Thank you as well for your valuable feedback regarding the product design and cleaning. We truly appreciate your suggestions and will forward your comments to Westmark, the manufacturer, for further consideration.
Thank you again for taking the time to leave a review.
