Dear Gerard,
Thank you for your feedback, and we are very sorry to hear that you experienced an issue with your altimeter. We completely understand how frustrating it can be when a product doesn't work as expected.
We would like to inform you that all our devices come with a two-year warranty. If your altimeter is faulty, we are happy to exchange it for you free of charge. Please contact our customer service, and we will take care of this as quickly as possible.
Our altimeters have been produced by Barigo for over 20 years and are known worldwide for their robust construction and exceptional durability. They are specifically designed for hiking and trekking, built to withstand falls without any damage.
We are eager to resolve this issue for you and hope that you will soon be able to enjoy your device again.
Best regards,
Martin